Import | Database

The Restore from backup option can be used to restore any backup file created by either the Automatic Backup task or by invoking the manual Backup command from the Start menu.

OptionDescription
Perform a backup, prior to restoring systemThis will create a backup of the system prior to restoring the new file and is optional.
Save existing telephony configurationTelephony settings of the existing system will not be overwritten.
Restore old logsThe backup may contain older logs from the past. Check the box if you want these restored as well.
Restore old scheduled eventsThe backup may contain older scheduled events and wakeup calls. These will be immediately be processed and could cause issues with the PBX or PMS. Check the box if you want these restored.
Do not check for invalid messages during restore.Will not validate any messages restored to the system. This may leave some orphan files or invalid messages if the database refences files not there.
RestoreThis button will fully restore the system to the saved state in the backup file.
ImportThis button will only partially restore the system. It's primary function is to use a backup from another system as a template for the creation of a new system.
* All existing telephony settings will remain.
* VeMail and other site specific settings will not be restored.
* Licenses from the other system will not be restored.
* Scheduled events and tasks will not be restored.

Before performing the restore process outlined below, consider the following notes and warnings:

  • All existing configuration data will be deleted prior to the restore process being performed.
  • In the event the selected backup file is corrupt, the restore process will not be performed and no configuration items will be modified.
  • It is not possible to perform a selective restore; that is, you cannot pick and choose which files to restore.
  • All DuVoice applications, including the main service, must be shut down prior to performing a restore.
  • You cannot restore a backup unless you have installed the same version (or a compatible version) of the product first.
  • If you elect to restore the telephony settings as part of the restore process, the configuration will be set to skip the Setup Wizard even if it has not previously been run on this system. This may be useful if you pre-configure the settings on one machine and then transfer the backup file to the customer's machine and run the restore process to write the pre-configured data onto the new system.
  • Existing license.lic file is never overwritten on restore.
  • Last modified: 2026/02/05 17:28
  • by admin